FAQ – Important Information for your Stay at The Westin Leipzig
Do you have any questions about your stay at The Westin Hotel Leipzig?
Here you can find all answers to Frequently Asked Questions in one overview
Arrival & Departure
Generally our check-in time is 3.00pm and check-out time is 12:00pm. You must be at least 18 years of age to check in. Early arrival and late departure are available on request and are subject to availability, please contact the reservations department to inquire. We will gladly store your baggage at any time.
Do you need theatre tickets, do you need to order a taxi, reserve a table in a restaurant, or are you looking for valuable city tips? Our concierges are available to you in the reception area right around the clock.
Conferences & Events
The Westin Leipzig offers 51 individual conference rooms, boardrooms on the 6th, 7th, 8th and 27th floor as well as the grand ballroom, giving you the perfect setting for events of up to 700 participants. Find out more about Conference Hotel in Leipzig.
Starwood Hotels and Resorts supports the sustainable use of resources. At The Westin Leipzig you can support us to support the environment.
You can decide whether you want to lower the consumption of water, chlorine, washing powder and energy or whether you would like to have your bed sheets towels daily. To take part in the Westin Environmental programme, you don’t need to do anything more than hang up the towels that you wish to continue using. If you would like fresh sheets, then please place the “Your choice makes a difference”-Card on your bed. Place towels which you would like to have replaced in the bath.
Extra beds are available at a charge of EUR 35.00 per night.
We offer all hotel guests free highspeed WiFi** (1 Gbit!)
** Explanation Internet > Get online with just one click!
To go online just search for the hotel WLAN or “myCloud” and accept Terms of conditions. You will stay online during the whole visit with an unlimited number of devices.
Included in all connections is also the use of VPN connections and streaming services.
For internet usage in our meeting- and conference areas please contact our banquet service
We offer you 200 car parking spaces at a charge. Pull up with your car and we will help you with your luggage and safely park your car for you.
PetsWith the special Dog Program dogs are very welcome in our hotel. Costs: EUR 30,00 per stay (one small pet/room)
Restaurants & Bars
Culinary highlights and seasonal offers from the kitchens of the The Westin Leipzig. The Gourmet-Restaurant Falco is one of the favourite addresses for connoisseurs in central Germany. The Restaurant Gusto impresses guests with its young international cooks – with the Motto: Simply good food.
The perfect ambiance for every occasion. At the Shinto Bar & Lounge from the early morning to late at night. Or simply enjoy a relaxing evening watching the sunset over the roofs of Leipzig at our Falco Bar & Lounge.
Since 2006 Westin has been one of the first hotel brands with a complete smoking ban in all of its hotels. Smoking is banned in all rooms, restaurants and other public areas. Smoking is allowed outside of the hotel.